As of 1 July 2021, all private rental properties in New Zealand must comply with the Healthy Homes Standards (HHS). These government-mandated requirements were introduced to ensure that rental properties meet basic standards of warmth, dryness, and ventilation—providing tenants with healthier and safer homes. For landlords working with Harcourts Patras & Co ()Greenlane) understanding and complying with these standards isn’t just a legal obligation—it’s also a way to protect your investment and maintain tenant satisfaction.In this article, we’ll break down the key compliance requirements, timelines, penalties, and how Harcourts Patras & Co can assist you in meeting the Healthy Homes Standards with confidence.
The Healthy Homes Standards are a set of minimum requirements introduced by the New Zealand Government under the Residential Tenancies Act. These standards cover five key areas:
Landlords must provide at least one fixed heater that can directly heat the main living room. The heater must meet a minimum heating capacity, based on the size of the room.
Ceiling and underfloor insulation became compulsory in 2019, but under the Healthy Homes Standards, insulation must now meet higher R-value requirements. In Auckland, the minimum R-value for ceilings is R2.9 and R1.3 for underfloors.
All habitable rooms must have openable windows or doors, and all kitchens and bathrooms must have extractor fans that vent externally.
Rental properties must have efficient drainage systems, including gutters, downpipes, and drains. If the property has an enclosed subfloor, a ground moisture barrier is also required to prevent dampness.
Any unnecessary gaps or holes in walls, ceilings, windows, floors, and doors that cause noticeable draughts must be sealed.
For landlords working with Harcourts Patras & Co (Greenlane), this means every new tenancy signed through our office must adhere to compliance protocols from day one.
Harcourts Patras & Co (Greenlane) recommends taking a proactive approach to Healthy Homes Standards compliance. Here’s how to begin:
Engage a certified Healthy Homes assessor to inspect your property. They will evaluate:
Keep all receipts, photos, compliance certificates, and inspection reports. This documentation is essential in the event of a tenancy dispute or audit.
Since July 2020, landlords must include a “Healthy Homes Compliance Statement” in all new or renewed tenancy agreements. If you're letting your property through Harcourts Patras & Co, we ensure all documentation is updated and compliant.
If an inspection reveals your rental home falls short in any area, you’ll need to undertake upgrades. Common remedial work includes:
At Harcourts Patras & Co, we work with trusted contractors who can carry out this work efficiently, cost-effectively, and to standard.
While costs vary depending on property size and condition, here are general estimates:
Non-compliance can result in penalties of up to $7,200 per breach. Tenants can also take landlords to the Tenancy Tribunal if they believe the home does not meet legal standards.
As one of the most respected real estate offices in Auckland, Harcourts Patras & Co takes compliance seriously. We offer:
We manage the entire Healthy Homes compliance process—from assessment to upgrades and certification.
We work only with qualified and vetted professionals to ensure all installations meet regulatory standards.
Our property managers maintain a digital record of all compliance documents, ensuring landlords are always prepared for audits or tenancy disputes.
We stay up to date with legislative changes and notify our landlords well in advance to avoid last-minute compliance headaches.
Yes. Every rental property across New Zealand, including Greenlane and the wider Auckland region, must be fully compliant by 1 July 2025, regardless of tenancy renewal status.
The Ministry of Housing and Urban Development provides an online calculator. You must match the heating output to the room size, taking into account insulation and glazing.
No. Only fixed heating devices are permitted. Portable heaters do not meet the Healthy Homes Standard for heating.
The standards are enforced by Tenancy Services, part of the Ministry of Business, Innovation and Employment (MBIE).
Compliance with the Healthy Homes Standards is not just about avoiding penalties—it’s about providing a better living experience for tenants and safeguarding your property asset. In a premium market like Auckland, tenants expect warm, dry, and safe homes. Properties that meet these standards command better rental yields, attract long-term tenants, and reduce costly maintenance issues.If you're a landlord in Auckland and want to ensure your property is fully compliant, get in touch with Harcourts Patras & Co. Our experienced team will guide you through every step of the compliance journey—from assessment to certification—so you can rent with confidence.